Senior Sales Manager Full-time Job

The Senior Sales Manager - MICE will report to the Director of Sales and will join our in-house sales team, which is in charge of converting incoming group leads in order to achieve our targets in the groups segment. Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging and friendly service

Representing Fairmont values and service promises

Evaluating group requests

Determine group rates based on evaluation with support of DOS

Sending proposals/contracts

Regular follow ups to ensure highest possible conversion

Handles negotiations to ensure maximization of revenue income

Site Inspections to show case the property

Entertainments (when group request involved)

Update on lead status for all necessary meetings and report

Constant communication with field sales team

Preparation of monthly production reports

Qualifications

Previous Sales experience required.

Excellent communication skills (verbal and written).

Professional presentation skills (site inspections).

Understanding of Group operations (arrival procedures, meeting requirements, etc).

Knowledge and experience with Microsoft Office is mandatory.

Previous experience in MICE is an advantage.

Team player with supportive attitude.

Ability to focus attention on guest needs, remaining calm and courteous at all times.

Highly responsible and reliable.

Experience in luxury hotel segment (5*).

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.