Sales Support Full-time Job

Key responsibilities will include, but are not limited to, the following:

Pro-actively follow up with BDM’s & Account Managers to assist with Administrative tasks.

Setup of new account for travel, retail & telco distribution channel clients

Support tender responses for New and existing Clients when required

Ensure feedback is analysed from failed opportunities or any part of the process to identify areas of improvement

Track unsuccessful opportunities for the next years renewal and pro-actively follow up and ask BDM’s

Obtain fully signed off documentation in relation to the hand-over of new business to Operations

Pro-actively follow up on Company contracts until signed agreement has been received.

Support implementation of all accounts

Discover and aims to convert opportunities for cross selling additional products or services

Easy, quick and high quality interactions with all touch points and escalation resolution in a swift and client centric manner

Provide a positive and engaging client experience

Mainly independently identify and implement efficient solutions to client’s requirements and challenges

Ensure tailored processes, products and services are documented and optimised over time to improve efficiency

What You Bring

Behavioral Requirements:

Ability to work with a wide diversity of individuals; work with specific, job-related data; and utilize specific job-related equipment.

Ability to communicate with diverse groups, maintain confidentiality; meeting deadlines and schedules; setting priorities; working as part of a team; working with detailed information/data.

Strong verbal and written communication skills.

Attention to detail and quality.

Flexible and excellent interpersonal skills.

Ability to work well with all levels of internal management and staff, as well as outside clients and users.

Experience in operating standard office equipment including pertinent software applications; planning and managing projects; and performing standard book-keeping and record keeping.

Ability to document following prescribed formats, and/or present information to others; and understand multi-step written and oral instructions

Ability to collate data; and use, job-related equipment.

Behavioral Competency:

Customer & Market Excellence:

Strive for excellence at every touch point with the customer

Foster state-of-art technical/operational knowledge and strive for continuous simplification

Be the benchmark

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
For more information, please visit: www.allianz-partners.com