Front Desk Agent Full-time Job

1 week ago   Facilities Management   Dubai   54 views Reference: 33047
Job Details

Looking for a Front Desk Agent to join one of the luxurious 5 stars hotel in Abu Dhabi. In this role, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service.

Greet guests warmly and assist with the check-in process.

Provide information about the hotel's facilities, services, and policies.

Process guest check-outs efficiently, ensuring accuracy in billing and payment transactions

Address guest inquiries and concerns promptly and professionally.

Provide information about local attractions, restaurants, and services.

Handle guest complaints and find appropriate solutions to ensure guest satisfaction.

Keep accurate records of guest interactions, transactions, and preferences.

Handle cash and credit card transactions accurately and responsibly.

Generate reports on room availability, occupancy rates, and other relevant metrics.

Company Description
At Women First Jobs LLC, We are on a mission to reshape the global employment landscape and empower talented women worldwide.
Our Vision & Mission:
- Empower: Equipping women with the professional tools they need to ascend in their careers.
- Thrive: Enabling women to thrive in both their personal and professional lives.
- Contribute: Partnering with organizations to give back to society through WFJ's initiatives.
Our Focus:
We are not just a platform; we are a movement dedicated to:
Fostering Diversity: Championing diversity, equity, and inclusion in the corporate world.
Driving Gender Parity: Breaking down barriers for gender parity and equitable pay.
Connecting Talent: Providing seamless connections between talented women professionals and forward-thinking organizations.
Our Approach:
- Revolutionizing Hiring: Eliminating biases and stereotypes with our women-only job portal.
- Skill-Based Matching: Focusing on qualifications and skills for fair evaluations.
- Empowerment: Empowering women professionals to showcase their expertise and attract opportunities aligned with their aspirations.
- User-Centric Experience: Delivering a user-friendly interface and personalized recommendations.
But we are more than just a platform; we are agents of positive change. Our commitment to Corporate Social Responsibility (CSR) activities is at the core of our mission. Partner with us, and your organization becomes a vital contributor to our impactful donation drives, primarily focused on women's and children's development.
Join us in our quest to redefine success, one opportunity at a time. Let's break down barriers, celebrate diversity, and empower women to excel in their careers. Together, we're shaping a brighter, more inclusive future for the workforce.