Coordinator Housekeeping Full-time Job

Responsibilities

Key Duties and Responsibilities

GROOMING & ETIQUETTE:

To report for duty punctually wear the correct uniform and always have a nametag.

Always provides a courteous and professional service to internal and external guests using their names.

Adhere to the company’s standards regarding dress and appearance.

Always maintains a high standard of personal appearance and hygiene.

Scope Of Job

To attend daily briefings in the Housekeeping Office conducted by the HK in charge.

To collect Reports from the Housekeeping office & return them at the end of the shift. To ensure that you sign out and in for the keys.

Develop a positive working relationship with all colleagues and other departments to facilitate a team-oriented atmosphere.

Maintain safe work practices as per the Health and Safety.

To run various status reports to prepare room assignments.

Review logbooks for special requests and instructions.

To answer the phone and log all messages.

Be fully familiar with the Opera system.

To control device distribution & return.

To track room status: 000, V/C, 0/C….and update the daily turnover list.

To monitor the issuing of keys.

To maintain filing systems.

Keep close contact with Engineering with reference to maintenance repair and out-of-order rooms.

To inform security of any emergency brought to Housekeeping’s attention.

Prepare and monitor room status reports for possible discrepancies.

To update room status whenever required.

To take note of "In-house V.I.P.s" and arriving "V.I.P.s" and have them inspected to hotel standards.

Maintain good working relationships with your own colleagues, superiors & other departments.

To receive and allocate all guest requests.

To update the schedule based on occupancy for all colleagues.

To handle internal and external Guest complaints in accordance with the hotel policy, reporting all complaints to the Manager

To assist in taking various inventories.

Supports staff needs in other Divisions based on the hotel priorities and anticipated business levels.

Ensures that the par stocks for all operating equipment, supplies, and inventory items, and to ensure that the place of work is adequately equipped.

Monitors operating supplies and reduces spoilage, breakage, and wastage.

Ensures that each employee maximizes productivity and morale with their respective departments and consistently maintains discipline following Hotel Policies and procedures and local legislation.

Assists in the building of an efficient team of employees through multi-skilling, Multi-Tasking, and flexible scheduling and by taking an active interest in their welfare, safety, and development.

Assists in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service always in guest rooms, public areas and back-of-house areas, following the hotel Standards of Performance

Execute other tasks as required and participate in the multi-skilling philosophy of the department.

To respond to any changes in the housekeeping function as dictated by the Industry, Company or Hotel.

Execute other tasks as required and participate in the multi-skilling philosophy of the department. periodic Major Cleaning projects including carpet shampooing, cleaning of walls and baseboards, and cleaning of windows and outlets.

Bab Al Shams is a go-to desert experience inspired by Middle Eastern culture and radiant love for life and adventure, just 45 minutes from downtown Dubai, or 60 minutes from Dubai International Airport. Secluded within a landscape of golden dunes, our one-of-a-kind desert resort comprises 115 elegant contemporary rooms and suites designed with Arabic flair. Guests can enjoy five vibrant dining experiences, including the legendary Al Hadheerah, as well as beautiful adult and family pools shaded by native palms and revitalising wellness treatments at the spa.
Hot-air balloons over the dunes, Arabian horse riding, camelback trekking, falconry and nomadic nature tours to Al Marmoom Reserve are all part of the journey of resonance guests will make to uncover the mystique of Arabia.
Bab Al Shams is part of the Rare Finds umbrella brand, a collection of hotels managed by Kerzner International that celebrates the unique identity, location, talent and expertise of each property. Rare Finds properties are defined by their proximity to rich cultures and ability to offer journeys of incredible discovery.