Pool Attendant Full-time Job

Responsibilities

To perform opening and closing procedures according to the shift.

To inspect pool areas at start, during and at the end of the shift to ensure that the set up of the department is in accordance with established standard.

To ensure that standards are maintained at a superior level on a daily basis.

To execute the standards of Recreation in the set-up of amenities (changing rooms) as well as pool chairs.

To re-arrange furniture layout whenever necessary.

To distribute the towels and amenities needed.

To monitor, maintains cleanliness, sanitation and organization of the pool areas.

To work in close coordination with other team members to ensure smooth operations.

To provide a courteous, professional, efficient and flexible service at all times.

To establish a rapport with guests, providing guest recognition and good customer relationships.

To respond to guest enquiries on pool activities as well as on kid’s club and other information regarding the facility and services of the Hotel.

To Control in-house guests and eventual outside visitors.

To escort arriving guest to requested area (pool).

To anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

Maintain positive guest relations at all times.

To maintain pool, including proper chemical PH rate for the purpose of maintaining the facilities and complying with mandated health and requirements.

To assist lifeguards in maintaining swimming pool equipment for the purpose of ensuring the equipment is in proper working condition.

To report technical difficulties to the maintenance department.

To control inventory of towels.

To Control inventory of pool games.

To Report any damage immediately to the supervisor or the Manager.

To support the ordering of pool supplies.

To ensure a high standard of personal appearance and hygiene as well as wear the correct uniform and nametag at all times.

To attend briefings, as required and contribute to all staff meetings, Departmental and Hotel trainings as scheduled and other related activities

To interact with other departments to provide additional or specialized guest services.

To know and adhere strictly to Lost & Found procedures.

To report to the supervisor and/or Manager any sickness or unusual behaviour of guests.

Is responsible for the pool information board set-up.

Qualifications

EDUCATION & EXPERIENCE

Minimum of one-year experience in the same position in a 5 Luxury Hotel.

Basic knowledge of detergents and pool cleaning methods

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.