Senior Employee Relations Officer Full-time Job

Key Responsibilities include but are not limited to:

Policy Development:

Develop, implement, and regularly update employee relations policies, procedures, and guidelines including the Staff Grievance Mechanism in accordance with AIIB's internal legal framework, core values, and corporate culture, taking into account the best practices of peer international financial institutions and other comparable organizations.

Conflict Resolution:

Serve as the focal point for staff and management for identifying and resolving workplace conflicts, employee complaints, and disagreements. Facilitate resolution of conflicts and assist other resolution procedures as necessary.

Ensure that all employee relations procedures adhere to the organization's internal legal framework, including the Code of Conduct for Bank Personnel, Staff Regulations, Policy on Compensation and Benefits, Staff Rules and any applicable general principles of international administrative law. Monitor and evaluate compliance risks, then take the necessary steps to reduce them.

Training and Development:

Collaborate with the Learning and Development team to design and deliver training programs related to employee relations, conflict resolution, respectful work environment and diversity and inclusion, among others.

Data Analysis:

Conduct exit interviews, summarize findings, utilize HR analytics and data to identify trends, issues, and areas for improvement in employee relations. Provide insights and recommendations.

Representation:

Represent the organization in discussions with staff representatives and other forums related to employee relations.

Work with Business Units including the Legal Department (LEG) to settle staff grievances.

In consultation with LEG, advise managers, supervisors, and staff on employment-related issues/inquiries, including the application and implementation of terms and conditions of employment under AIIB's internal legal framework.

Documentation:

Keep complete records of employee relations cases, inquiries, and conclusions. Create summaries and reports as needed.

Requirements:

Master's degree in international law, human resources, organizational studies, psychology, or other relevant fields.

Minimum 8-10 years of relevant work experience in human resources management (HRM), with experience in employee relations, conflict resolution, and mediation.

Proficiency in English with excellent communication skills.

Demonstrable organizational and people management skills is important.

Ability to maintain confidentiality and handle sensitive information professionally.

Capable of handling sensitive and confidential information with discretion and professionalism.

Proven experience with HR metrics and data.

Complete comprehension of all HR functions, best practices, and employment framework in the development, public or private sector.

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