Retail Banking Officer Full-time Job

The unit will also focus on cross selling of other retail banking products when required to increase sales of other bank’s products thus positively affecting the overall sales, revenue and profitability.

Sales of Credit Card, Personal Finance and Bank Accounts in retail banking.

Cross selling of other bank products when required

To act professionally on behalf of the bank for providing details of bank products, services and related processes etc. to customers

To adhere to banks service standards so as to ensure best in class customer service and experience

To follow the laid down policies and procedures of the bank

To report/maintain customer feedback, market pulse and any other data point or process as required by the unit/bank

Tanfeeth is an Emirates NBD Group company.
In Arabic, Tanfeeth means 'getting the job done' and thats exactly what we intend to do. As the GCCs first Business Services Partner and a fully-owned subsidiary of Emirates NBD, Tanfeeth is committed to delivering service excellence across the region by providing our clients with customer-focused solutions which stretch across the entire business value chain.
Tanfeeth provides fully-customized cross industry solutions and functions as an operational platform with international customer service standards.
Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:
· Emirates NBD Contact Center Operations
· Emirates Islamic Contact Center Operations
· Collections
· Compliance Operations
· Finance and Accounting
· International Payments
· Retail Credit Operations
· Wholesale Banking Operations
· Central Operations and Service
· Human Resource Services
· Logical Security
· Procurement Operations