Virtual Relationship Manager Full-time Job

Key Responsibilities

To manage and enhance the existing commercial portfolio which contribute actively to the business targets and revenue goals of the team.

Develop and maintain strong working relations with all existing clients at key level to optimize the utilization of approved facilities.

Migrate Mass client and introduce them to IBB products.

Direct contact with customers for processing of transactions, collection of document, ect

Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.

Handle quality and control issues pertaining to the portfolio.

Solid knowledge of products and services and competent in discussing the full range of IBB banking products and services available to clients including basic banking products, trade services products, lending products and financial advisory.

To be an effective “trusted advisor” in the delivery of services to clients, ensuring the optimum financial solution is delivered to clients in all times.

To keep up-to-date of market trends, customer preference and new products, as well as to regularly monitor activity by key competitors.

Sills & Qualifications

UAE Nationals only will be considered for this role

Bachelor Degree is a must

Understanding of Basic Banking

Strong written and verbal communication skills

Must be confident in dealing with customers

1-2 years of experience in customer facing roles will be an advantage

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with the highest standards of Shari'a principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right choice for those looking for excellence in managing their finances.
Emirates Islamic Bank (P.J.S.C.) is licensed by the Central Bank of the UAE.