Relationship Manager Full-time Job

3 weeks ago   Banking   Dubai   103 views Reference: 34091
Job Details

Responsibilities

Financials

Builds and develops relationships with Priority Banking clients, while leveraging customer service representatives for basic transactions.

Acquires new clients, presents products, and closes deals to contribute to unit goals.

Services

Offers comprehensive advice on all Priority Banking products, including basic banking, lending, and wealth management.

Proactively contacts clients to cross-sell products and promote new offerings.

Compliance

Follows all policies related to operational risk, sales practices, and anti-misselling.

Keeps client profiles up-to-date, upholds confidentiality, and assesses risk tolerance for suitable product recommendations.

Initiative

Monitors and improves service quality to exceed client expectations.

Cross-sells and refers clients to other bank areas, staying informed of market trends and competitor activity.

Own Development

Identifies personal development needs and proactively communicates them for training and coaching.

Requirements

Education

University Degree in Business or Finance.

Experiences

1 to 3 years in a sales role within the Financial services/Banking industry.

Experience across a wide range of Banking areas, e.g. Retail and Wealth Management.

Excellent communication and presentation skills. Interpersonal skills are essential for this role.

Knowledge & Skills

English, while knowledge of regional languages is an advantage.

Effective communication skills both orally and in writing.

Company Description
Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Turkey) region with a presence in 13 countries, serving over 17 million customers. As at 31st December 2022, total assets were AED 742 billion, (equivalent to approx. USD 202 billion). The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 879 branches and 4,130 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.6 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv., the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAEs main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is also an early supporter to Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.