Officer Central Operations Full-time Job

Key Accountabilities

To carry out a range of processing and verification functions ensuring that the work assigned has been completed within specified timelines and accurately, in line with all specified internal and external guidelines, policies, procedures and rules.

Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.

Undertake other duties at a similar level when required.

Undertake duties at a higher level as required when requested by line management

To make suggestions as appropriate to improve the efficiency and effectiveness of the Bank's procedures

Resolves process problems and trouble shoots and performs verification/investigation of information outside normal procedures.

Immediate escalation to the Manager Operations of any breach, risk or loss event suspected.

Perform user acceptance testing pertaining to operations

Perform business continuity recovery team activities

Other Accountabilities

Other Accountabilities

Job Context

Education

A minimum bachelor's degree in a business related field or equivalent

Experience And Skills

Work Experience:

A minimum 3 year's prior experience in banking operations.

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