Personal Assistant to Cluster General Manager Full-time Job

Every day is different, but you’ll mostly be:

Providing administrative support to the Cluster General Manager, such as managing schedules, appointments, and travel arrangements.

Handling correspondence, emails, and phone calls on behalf of the Cluster General Manager.

Coordinating meetings and preparing meeting agendas, minutes, and presentations.

Assisting with the organization of special events, conferences, and functions.

Managing confidential information and documents with discretion.

Liaising with other departments within the hotel and external stakeholders.

Conducting research and preparing reports as needed.

Assisting with budget management and expense tracking.

Handling any ad-hoc tasks or projects assigned by the Cluster General Manager.

Acting as a point of contact between the Cluster General Manager and other staff members, guests, and clients.

The role is varied and can be demanding with an intense workload that will need to be delivered accurately and always on time

Coordinate with other departmental secretaries, review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, expenditures, share responsibilities, etc.

Prepare monthly reports and any requests from the Owner’s office bearing in mind meeting deadlines

Maintain the strictest confidentiality at all times on all matters

What We need from you:

Bachelor’s degree / higher education qualification is required with 2-3 years of background experience to support the demands of the job

This role requires a highly organized individual who is energetic, self-motivated with the ability to work on own initiative and the ability to multi-task, deal with a lot of pressure and demands whilst remaining calm and working effectively is essential

Strong interpersonal skills with the ability to communicate and build respect and rapport at all levels are essential.

Need to be capable of competently dealing with situations in the boss’s absence and should be confident enough to commission work on her GMs behalf.

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.