VIP Waiter/ Waitress Full-time Job

As a VIP Waiter/Waitress, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service.

You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

Qualifications

Minimum 2 (two) years’ management experience in Restaurants and Bars.

One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel

Enter and locate work related information using computers and/or point of sale systems

Possess a gracious, friendly, and fun demeanor

Ability to multitask, work in a fast paced environment and have a high level attention to detail

Strong verbal and written communication skills in English

Maintain positive and productive working relationships with other employees and departments

Ability to work independently and to partner with others to promote an environment of teamwork

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.