Sr. Product Operations Full-time Job

What’s On Your Plate?

Operationalization of the Voice of the Customer, create and embed feedback loop into the product cycle

Translate feedback data into digestible formats to drive continuous product improvement

Play an active role in product launches and implementation, aligning stakeholders together in terms of timelines and information

Run product experimentations to allow Product team to continue making data-driven decisions

Focus on improving the operations of how products are built through process refinement and creation

Investigate and optimize triage bug reports by automation and comprehensive product documentation

What Did We Order?

Hold a bachelor's degree or have comparable experience in Product Operations, Strategy & Ops or as a Product Specialist

Comfortable at dealing with ambiguity and excel at problem-solving

Experience in managing stakeholders from different departments or tribes

Optimize products post rollout, to drive continuous improvement.

Obsessive with improvement, things can always be better

Familiar with agile software development and related tools

Strong team player, with an ability to connect people and teams to our company vision

Drive key processes to enhance daily business and have the ability to priorities demands in a fast-paced environment

A proactive mentality and a desire to make an impact

Strong English skills, in both written and verbal communication

You have a voice that is human, personal and matches our Product brand

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.