Receptionist Full-time Job

Being the first point of contact to customers, we are looking for someone who can be

Presentable, polite, smartly dressed and with positive attitude with smile on face

Proactive, multitasking

Can work under pressure

Have sympathetic / empathetic attitude towards animals and clients

Sharp, active and have multiple solutions for one problem

Duties & Responsibilities

Meeting & greeting customers

Pet Registration on company software

Ensure correct registration of pets and owners details

Booking appointments via telephone / online / Whatsapp / chat / social media accounts

Follow up on appointments

Providing information to customers about Veterinary facilities and procedures

Providing information for boarding facilities for Cats, Dogs, pets

Coordinating with Veterinary Doctors / Surgeons for day to day appointments as well as emergencies

Prepared for any unforeseen situations and act promptly to resolve the issues

Cash handling,

Operating POS

Ensuring Electronic Payments, Card payments, and online payments are charged accurately and ensuring payments are gone through the system

Invoicing and billing

Preparing Documents on doctors advice for pets for any surgeries / treatment etc.

The above list is not conclusive for your job responsibilities, situations may arise from time to time where you have to take more responsibilities as and when requested

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