Housekeeping Supervisor Full-time Job

Key Roles & Responsibilities

Manage and supervise all tasks of his/her staff

Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures

Supervise public areas

Ensure that guest supplies are replenished

Ensure guests’ requests are promptly and courteously met

Report damage or malfunction in hotel rooms using P.M.S system

Maintain equipment in proper state of cleanliness and repair

Maintain a section floor report

Conduct daily briefings with staff at floor level

Conduct regular room checklists

Report unusual behavior/activities on floors to Assistant Housekeeping Manager

Record room status in allocated section accurately

Comply with hotel’s health, safety and hygiene policies

Attend meetings and training sessions as required

Fully understand the difference in guest levels (VIP) and in room categories

Qualifications

PERSONAL ATTRIBUTES

Good reading, writing and oral proficiency in English

Must be well presented and professionally groomed at all times

Strong interpersonal skills and attention to detail

Must have good leadership skills and training skills

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.