Partnerships Associate Full-time Job

What You'll Do?

Main point of contact with aggregator online partners and ownership of the relationships with partners

Build and retain relationships across all aggregator partners

Provide Aggregator Partners all required documentation and collateral for onboarding

Collect and enter data for all new restaurant menus, update menus as necessary

Identify and effectively manage and communicate any issues that rise during the onboarding process to partners

Work closely and collaboratively and communicate effectively with other departments to proactively prevent errors to ensure a seamless and enjoyable onboarding experience

Follow up with partners on the status of onboarding and integration

Work closely with partners on brand performance by requesting detailed reports and meetings to discuss the brands growth.

Assist Operations Manager with Brand Delivery Monthly Performance Reports

Coordinate and strategize with partners on how to improve a brands performance and continue organic growth on platform

Provide ongoing restaurant/Brand support related to Menu’s for online delivery

Assist Operations Manager with day-to-day online operations related to kitchen performance, driver performance, brand performance and Monthly Marketing Campaigns etc.

Monthly Competitive Analysis and Menu Optimization for low performing brands to ensure the brand is always improving and up to customer standards

What Are You Looking For?

Bachelor's degree

1 year of experience in partnerships, business development, or a related role, preferably in the F&B or e-commerce industry.

Strong analytical skills with the ability to interpret data and draw actionable insights.

Excellent communication and interpersonal skills, with the ability to build and maintain relationships

Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.

Detail-oriented with strong organizational and time management skills.

Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with data analysis tools/software is preferred.

Knowledge of the UAE F&B market and delivery aggregator landscape is a plus.

Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the worlds appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait and Qatar, operating 200+ kitchens.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.