Guest services Full-time Job

• Prepare next day's VIP arrival list, along with amenities requisition and check the previous night's no shows and pull out amenities accordingly.

• Check arrival list for the following day, allocate rooms for VIP guests and guests with special requests.

• Order and ensure timely delivery of amenities for all arrivals and in-house VIP and suite guests.

• Inspect the rooms of all VIP and suite guests prior to their arrival at the hotel. Update and maintain guest history files.

• Attend to special requests made by VIP and suite guests prior to, during or after their stay

• Escort arriving guests to their rooms whenever possible after the registration procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception.

• Meet and escort guests to their rooms after arriving from the airport having completed the registration procedures at the airport reception.

• Support managers at the airport to meet VIP guests.

Welcome to a different place®.
Youre always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.
We feature an array of services business travelers and families need on a moments notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. Youll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.
Amenities:
Spacious guestrooms featuring the Hyatt Grand Bed
Cozy Corner sofa-sleeper
Complimentary Wi-Fi and remote printing throughout the hotel
42 HDTV and Hyatt Plug Panel media center
Stylish bathrooms with granite countertops and Portico® amenities
24/7 made-to-order snacks and entrees in our Guest Kitchen
Bakery Café offering a selection of premium beer, wine and cocktails (where available)
NEW complimentary a.m. Kitchen Skillet served daily in our Guest Kitchen.