F&B Supervisor Full-time Job

2 weeks ago   Tourism & Hospitaltity   Dubai   76 views Reference: 35560
Job Details

Responsibilities

Check the grooming appearance of colleagues in compliance with the hotel brand standards.

Ensures a high standard of sanitation and hygiene in the restaurant.

Promotes up-selling at all levels and by personal efforts through guest contact.

Handles all guest comments and complaints and advises the Restaurant Manager.

Recommends to the Restaurant Manager changes in standards and/or equipment to improve service.

Attends as well as organizes training sessions whether within or outside of working hours.

Ensures that the operating equipment and general supplies for the restaurant are maintained at the established per stocks and initiate requisition for additional equipment if necessary.

Posts orders in the Micros and collect money in cash or credit cards payment.

Welcomes and bids farewell to all guests.

Any other duties, which may be assigned to you from time to time as directed by the General Manager.

Key Competencies

Previous experience in the same role in a luxury hospitality environment, resort experience is a plus.

Diploma in Hospitality Management or relevant.

Outstanding written and verbal communication skills.

Physically agile, and able to stand for extended periods.

Well-groomed, professional appearance.

Company Description
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the worlds most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and nine residences in 24 countries and territories, with each property reflecting the Groups oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.For over 50 years, Mandarin Oriental has been established as a leader in luxury hospitality, and has a rich and proud history. Our mission, to completely delight and satisfy our guests began with the opening of our flagship property, The Mandarin, in 1963 in Hong Kong. The hotel, which was the tallest building on the island when it opened, soon built up an enviable reputation for service excellence, and instantly became a historic landmark a status it still holds today.In 1974 The Oriental in Bangkok, which was already acknowledged as one of the world's most legendary hotels was partially acquired by the Group, giving the company two "flagship" hotels whose names represented the very best in hospitality.These two famous hotels joined to create the brand Mandarin Oriental Hotel Group under the renowned fan logo.Over the next twenty years the Group opened further Mandarin Oriental hotels in Asia and became firmly established as one of the most elegant and luxurious hotel groups, renowned for offering comfortable and well-appointed accommodation, exceptional facilities and some of the finest restaurants and bars in the region. This was underpinned by impeccable service inspired by our Asian heritage, which made Mandarin Oriental the hotels of choice for residents and luxury travellers alike.