Customer Due Diligence Analyst Full-time Job

The role of CDD analyst will be as below:

Customer interaction to source CDD documents and information as per compliance guidelines

Ensure CDD review of documents, risk assessment, screening, preparation of CDD forms are done in line with Compliance and C&IB guidelines within minimum engagement from Business teams.

Prepare the full CDD assessment for onward submission to the approver/reviewer.

They will be responsible for all assigned portfolios within C&IB.

Coordinate with Compliance, OPC ARC and RMC where required.

Will be the first point of contact for any issues/escalations from the customer/RM

Job Content

Portfolio will be assigned to cover both CB and FIG to each analyst.

Each analyst will be working on different types of review (a) onboarding/new to bank (b) trigger/periodic review. As and when required, to support volumes, priority given to new customer onboarding, trigger reviews and then periodic reviews.

Analyst will

Liaise with customer seeking KYC documents and information post assessment of available documents under group relationship, existing related party details, Finacle check etc. Guide customer, where required, on the forms filling and kyc requirements.

Documents and information may also be sought from Government websites, Bankers’ Almanac, ORBIS,

Track pending cases and follow up until receipt. Escalate non-responsive cases for resolution.

Contact ENBD branches for documents/details for common customers across groups.

Once details are received, review cases as per Compliance and internal/external guidelines circulated such as AML and Sanction policies, PEP policy, deferral, periodic and trigger guidelines, segmentation guidelines, gold and precious appetite statements etc

Documentation checks, screening, and transaction monitoring as part of CDD process. Where required, investigate details on websites to support given details.

Preparation of CDD form , including TBML checkpoints, in RM Work Bench system with focus on quality and completeness of data.

Preparation of any PEP/waiver/deferral requests where applicable

Ensure process is always followed with minimum engagement of business teams.

Work with the team manager to ensure that the portfolio assigned is completed within the given timelines and defined process.

Monitor and update BPM queue for DED cases, NTB cases and Sharepoint queue for ongoing reviews

Annual PEP assessment of CIFs assigned by manager.

Engage in control functions and team initiatives as assigned.

Liaise with ARC team for data related query and RMC for documentations related query

Assist business team, subsidiaries and branches for any CDD related query including documents.

Review and Approve CDD cases when assigned by Team Manager.

Education

The incumbent will have a degree education as minimum

Professional certifications in Compliance, AML such as CAMS

Experiences

The incumbent will have at least 3 years of banking

experience with 2 years of experience in carrying out CDD reviews of corporate customers including customer interactions

UAE experience preferred with an understanding of local corporates/structures etc.

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Turkey) region with a presence in 13 countries, serving over 17 million customers. As at 31st December 2022, total assets were AED 742 billion, (equivalent to approx. USD 202 billion). The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 879 branches and 4,130 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.6 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv., the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAEs main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is also an early supporter to Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.