Customer Support Operator Full-time Job

Tasks in the role:

Answer customer inquiries via various channels;

Provide accurate information about the products of the company;

Resolve cases in timely and professional manner;

Maintain and update the company`s system.

Requirements:

Fluency in Thai and English languages both written and verbal;

Previous experience on a similar position would be considerate as an advantage;

Customer focus personality;

Great communication and analytical skills.

We offer:

Remote work model;

Competitive remuneration;

Professional courses: from Coursera to Harvard;

Friendly, enjoyable and positive environment.

Quadcode is a fintech company specializing in financial brokerage activities and offering advanced financial products to clients globally. Our flagship product is our internal trading platform offered as a Software-as-a-Service (SaaS) solution to other brokers.
By being a financial broker ourselves (B2C) and offering our technological solutions as a SaaS solution (B2B) to other brokers, we are able to identify opportunities and improve our offerings for both worlds.
As of now, there are over 700 employees and service providers working at Quadcode in 7 offices spread around the world the UK, Gibraltar, the UAE, the Bahamas, Australia, and the headquarters in Cyprus.
By expanding its presence on an international level, Quadcode offers a remote or hybrid work model, a wide range of interesting tasks and challenges for developers, market research analysts, PR marketing specialists, and many more.