Senior Client Relationship Manager Full-time Job

What can you expect:

The role is to act as focal point for a large book of business, bringing together the different areas of Marsh to deliver superior service and advice to the client. Embedded within a team of colleagues and in a collaborative approach, he/she should hold the lead in the client relationship delivering expertise, project management, negotiation skills both technical and commercial and commitment to excellence. The team is young but experienced and has a great working atmosphere. We will ensure from the outset providing the colleague with the training and coaching on and off the job to ensure success. Ultimately the colleague is running a large business and that sense of accountability makes the role very exciting.

What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.

Competitive Benefits Package including: 28 days annual leave, medical cover, life assurance, employee assistance program, plus a range of flexible benefits including cycle to work, dental insurance, health assessments plus many more..

We will rely on you to:

Client Relations & Benefits Expertise:

Lead relationships with both existing and new MMB clients, formulating regional benefits strategies.

Develop an in-depth understanding of the regional benefits landscape.

Foster strong client relationships, comprehending their business and employee benefits philosophy.

Serve as the primary point of contact for benefits inquiries from MMB clients globally.

Conduct benefits benchmarking against market standards and peer groups.

Produce quarterly claims analytics reports, identifying trends and cost drivers to support cost containment measures.

Manage the renewal of insured benefits programs and aid in communication to employees.

Market Insight & Relationship Building:

Gain a deep understanding of insurers' service propositions and capabilities to provide well-informed recommendations to MMB clients.

Cultivate and maintain robust relationships within the insurance market.

Engage in discussions with underwriters regarding claims and funding for MMB clients.

Participate in negotiations on insurer service level agreements for individual MMB clients.

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