Ordertaker Full-time Job

About You

The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills are a must. Additionally, a willingness to work flexible hours is required to excel in this role.

About The Role

As a room service order taker, commonly known as an in-room dining order taker, your role is instrumental in ensuring that hotel and resort guests experience impeccable dining services in the comfort of their rooms. This position entails delivering exceptional customer service by warmly greeting guests, offering menu recommendations, and accurately recording their orders. You will work closely with kitchen and service staff to guarantee the prompt preparation and delivery of orders. A strong understanding of the menu, proficiency in upselling, and unwavering attention to order accuracy are fundamental to this role. You will also handle payments, maintain a hygienic workspace, professionally address guest complaints, and strictly adhere to food safety and hygiene standards. Effective communication, organizational skills, and flexibility to work diverse shifts, including evenings, weekends, and holidays, are essential.

Found only in the worlds most inspiring destinations, One&Only is an exceptional collection of one-off Resorts and Private Homes, each with its own distinct narrative and charisma. Designed in harmony with nature and immersed in rich culture, they offer extraordinary experiences across beach, wilderness and urban locations, placing you in the heart of each fascinating environment.