Night Auditor Full-time Job

3 weeks ago   Others   Dubai   89 views Reference: 33923
Job Details

Your day to day

Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

Every day is different, but you'll mostly be:

Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures

Checking guests in, out and managing any wake-up call requests

Answering phones and dealing with overnight guest queries

Running night audit property management systems or manual equivalents

Performing other duties such as concierge services and special guest requests

What We Need From You

Accounting and mathematics skills for accurate auditing and payment processing

Cash handling experience for counting and securing bank and processing cash payments

Computer literacy, including familiarity with PMS software

Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

Customer service experience

Knowledge of hotel operations, offers and the local area

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.