Manager Privilege Clients Group Full-time Job

To support the growth and maintenance of large account portfolios and sensitive client relationships for assigned portfolio in the PCG segment; improve service quality levels and drive the day-to-day activities and client interactions to ensure that the team’s objectives are constantly met, while maintaining client satisfaction and portfolio credit quality.

Client and Market Analysis

Onboard new clients as and when required

Business Origination

Support development of Term Sheet, Information Memorandum, Mandate letter etc.

Support the team when Pitching and Negotiating deals

Client Relationship Management

Support client on their day-to-day banking requirements with support from the other team members (as applicable)

Ensure customer satisfaction remains high and meets the targeted NPS score

Collaboration

Support collaboration within the PCG team, with product teams, international banking, credit and other business divisions

Support Unit/Divisional/Bank-wide initiatives (as required or assigned)

Operational

Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner

Support periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis

Drive day-to-day administrative and transactional activities such as documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output

Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank’s policies & procedures.

Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.

Ensure all credit reviews are submitted on time and agreed conditions are met.

Ensure all clients’ files /documents are maintained

Maintain a satisfactory audit on the portfolio

Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements

Prepare timely and accurate statements and reports to meet the unit’s requirements, policies, and standards

FAB, the UAEs largest bank and one of the worlds largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the banks international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the banks promise to support its stakeholders goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward.