Lobby Ambassador Full-time Job

1 week ago   Others   Dubai   36 views Reference: 33909
Job Details

Every day is different, but you’ll mostly be:

Greet and welcome visitors, ensuring a positive first impression.

Manage check-ins and check-outs efficiently and accurately.

Provide assistance and answer inquiries from visitors and guests.

Maintain a clean and organized lobby area.

Direct visitors to the appropriate person or department.

Monitor security by ensuring only authorized individual’s access the premises.

Handle incoming calls and transfer them to the relevant individuals.

Assist with administrative tasks, such as sorting mail and managing deliveries.

Service focused personality is essential; experience is an asset

Prior experience working with Opera or a related system

Ability to work well under pressure in a fast paced environment

What We need from you:

Ability to work cohesively and collectively as part of a team

Fluency in English; additional languages are a plus (Russian Speaker)

Bilingual or multilingual proficiency is a bonus.

High school diploma or equivalent.

Proven experience in a customer service or front desk role.

Excellent communication and interpersonal skills.

Friendly and approachable demeanor.

Ability to remain calm and professional in high-pressure situations.

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.