Learning and Development Manager Full-time Job

ROLE PROFILE

Aligned with MAF Retail Learning & Development plan and as per business requirement, help strategizing business development, growth and expansion by rolling out and monitoring training programmes to onboard employees and/or develop talent in other business skills

Prepare and oversee programmes schedule, monitor progress and support the delivery of the learning interventions by formulating/ organizing inter-connected projects aiming to maximize ROI

Supervise, design and measure impact of on-the-job training solutions in an omni-business context

Strategize employees’ development plans enhancing their behavioral skills and measuring results against business KPIs

Framed by the company strategy, build action plan for training effectiveness reports and measure impact against KPIs

Understand and apply adult learning principles and develop teams accordingly

Coach/ mentor employees role modelling a customer centric culture in their roles

Follow up on learning intervention strengths, areas of development and provided Customer Experience after programs completion

Requirements

Preferably – but not mandatory - BS degree in Education, Training, HR or related field

2 years of experience as a facilitator on his/her area of knowledge, or similar role

experiance is Learning development

Experience managing project/programs at scale

Experience building strategic partnerships with government and private education agencies

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.
A remarkable business success story, Majid Al Futtaim started from one mans vision to transform the face of shopping, entertainment and leisure to create great moments for everyone, every day. It has since grown into one of the United Arab Emirates most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.
Majid Al Futtaim owns and operates 25 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and four community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in 37 markets across the Middle East, Africa and Asia, and operates a portfolio of more than 270 outlets in 15 countries.
Majid Al Futtaim operates more than 400 VOX Cinemas screens and 36 Magic Planet family entertainment centres across the region. In addition to iconic leisure and entertainment facilities such as Ski Dubai, Orbi Dubai and Ski Egypt, among others. The Company is parent to the consumer finance company 'Najm', and a Fashion and Home retail business representing international brands such as Abercrombie & Fitch, AllSaints, lululemon athletica, Crate & Barrel and Maisons du Monde. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management. The Company also owns the rights to The LEGO Store and American Girl in the Middle East and operates in the food and beverage industry through a partnership with Gourmet Gulf.