Learning and Development Manager Full-time Job

Reliable and engaging. As a Learning & Development Executive, you will demonstrate the essence of creating an exceptional employee journey. You are committed to taking care of the learning, communication, creation and cross-departmental collaboration from the moment they joined the 25h Tribe.

Collaborate with the People & Culture team to plan and schedule onboarding sessions.

Support employee experience by ensuring new hires have been supplied with the correct equipment and information during the onboarding process.

Build a solid infrastructure of people, processes, and tools to ensure a sustainable and competitive L&D strategy.

New employee orientation coordination & facilitation.

Co-manage the onboarding programs and BEOs.

Maintain training records and new employee satisfaction surveys.

Ensure department operational activities are scheduled, communicated, and executed on time and with efficiency.

Develop and manage the annual work activities calendar to ensure all annual events and processes, and project-related activities are planned and executed successfully.

Oversee the document management process to ensure process and procedure documents are updated/maintained in accordance with the department’s methodology.

Establish and maintain relationships with internal and external departmental coordinators

Monitor the progress of training participants.

Deliver or co-deliver training sessions with individual contributors, leaders, and senior leaders.

Design and manage communication and marketing efforts to promote L&D offers across the organization.

Work closely with Learning & Development team and P&C executives to coordinate training program administration and maintain process efficiency.

Research, build, and update learning content and compile training outlines.

Ensure the dynamics of Learning & Development offered by introducing new learning initiatives.

Organize all logistics (facility, catering, materials, meeting management companies, pre-work, access processes) linked to offering classroom, virtual, or digital courses.

Keep training materials and databases up to date.

Manage and organize all 25h training materials.

Assist in identifying training and development needs within the organization as well as coordinating and administering training assessments if necessary.

Assist in designing and developing training and development programs based on the needs of the site, individual, and company.

Driving a great working environment for teams to thrive by connecting departments and creating a learning environment.

Living the 25hours brand with pride, passion & energy. Creating & inspiring others to gain and learn departmental/cross-departmental knowledge.

Promoting learning and training services through daily communication and coordination with other team members and departments.

Schedule logistics for pieces of training; amend and revise programs as necessary.

Manage end-to-end L&D courses.

Ad-hoc duties as required – unexpected moments when we have to pull together as a team to get a task done.

Qualifications

The ideal candidate is a highly motivated professional with demonstrated project management, organizational, and communication skills.

Additionally, the candidate must be able to grow positive working relationships with colleagues at all organizational levels.

Strong candidates must be enthusiastic, dedicated, and focused on providing top-quality support for the coordination and seamless delivery of training programs.

Computer proficiency including all Microsoft Office programs.

A true “team player” mentality and flexible attitude toward a diverse set of tasks.

High school diploma or higher education.

Previous experience in the hospitality sector.

The candidate must be able to prioritize and complete multiple tasks and follow through with training team members to achieve group and individual goals.

Efficient, effective working practices and strong administration/organization skills

Ability to multi-task and meet tight deadlines in a busy working environment

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.