Growth Account Manager Full-time Job

Responsibilities:

- Manage 50-80 accounts to improve their performance and drive revenue growth

- Monitor the performance of client accounts by communicating with clients when unusual spend fluctuation occurs, to defend revenue or discover new growth opportunity

- Analyse performance of priority accounts and create optimisation strategies and sell through

- Account scale up

- General creative tips and best practices

- Bidding/Budget/targeting recommendations

- Communicate top-up/budget increase with advertisers and encourage them to increase investment on TikTok ads

- Identify high value opportunities and low hanging fruit;

- Tier BoB and apply different approaches to manage clients of each tier to drive revenue

- Remove ad review blockers for advertisers by communicating effectively with customers and internal stakeholders (ads review, finance, product etc.) to ensure good customer experience

- Collaborate with internal resources (POC/Data/self-service PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features/tools/delivery/account management strategy that empower customers and enhance AM work efficiency

Qualifications

- Excellent written and verbal communication in both Arabic and English

- Experience as an Account Manager in digital advertising/tech industry

- Strong learning ability and ability to analyse data and identify insights to assess campaign performance

- Strong attention to detail and a proven ability to manage conflicting priorities and meet tight deadlines

- Experience working in a fast-paced, client-facing technical services environment supporting web-based products

- Ability to effectively translate technical language to non-technical stakeholders

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the America and we're just getting started.