F&B Captain Full-time Job

Every day is different, but you’ll mostly be:

Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards

Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her

Supervise cash handling and banking procedures

Prepare daily banking and cash flow reports

Supervise the maintenance of service equipment

Monitor standards of guest facilities and services

Control stock and monitor security procedures

Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction

Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests’ requirements

Helping and caring for guests in any way required

What we need from you:

Great communication skills

Ability to think calmly under pressure

Willingness to learn open-mindedly

Passion of food and curiosity for something new

Basic organisation skills in restaurant operation

Ability to work in a team and in different functions

Warm and inviting personality

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.