Concierge Agent Full-time Job

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories. A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate, align and surprise and delight guests through a natural and anticipatory style of service. The Concierge team has an exceptional Food & Beverage, Hotel, internal and local knowledge of Dubai so are able to enhance and make tailored guest experiences and itineraries. The Concierge is responsible for working closely with all guests to deliver detailed service options, create itinerates, arrange tours & transport along with the ability to arrange a wide variety of guest booking needs, pre and post-stay correspondence, and must have exceptional verbal and written communication skills.

About You

A successful applicate must demonstrate a true passion for service delivery and provide bespoke suggestions and services to our guests. The candidate must constantly be enhancing and sharing their knowledge with the team to ensure a world-class and up-to-date knowledge within the team is maintained. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend, or German is advantageous.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Discover an extraordinary world beyond anything youve ever imagined. Our Atlantis properties in Dubai and Sanya, China redefine the concept of entertainment destination resorts. They are extraordinary, intriguing and unique destinations full of life, wonder and surprise.Atlantis is all about superlatives: more variety and choice than you can imagine, experiences so creative and fun they astound, and service truly dedicated to wonder and excitement.At Atlantis, our purpose is to deliver the Extraordinary to every holiday and experience. It is at the heart of everything we do. To us, Extraordinary is larger than life. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.