Client Solutions Manager Full-time Job

Responsibilities:

- Manage and grow post-sale client relationships with advertisers of all sizes

- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution

- Work with internal teams to guide inventory allocation

- Monitor and analyze ad campaigns, and proactively take initiative to improve results

- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign

- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings

- Share marketplace feedback and guide our advertising strategy

- Support and work with sales team on pre-sale research and pitch

- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

Qualifications

Minimum requirements:

- Experience in account management/client services roles in digital marketing

- Experience managing performance advertisers with a deep understanding of their challenges

- Ability to analyze data and identify insights to assess campaign performance

Preferred qualifications:

- Agency experience

- Proactive attitude

- Excellent project management, organizational, and analytical skills

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the America and we're just getting started.