Team Lead Logistics Operations Full-time Job

What’s on Your Plate?

Reporting and monitoring of KPIs and performance SLAs

Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data

Providing all data needed for vendor performance improvement at the country level and acting as a consultant for the Operations Manager

Optimize key KPIs such as coverage, preparation time, vendor delay, reduce offline duration, etc through clear insights and recommend action area for overall improvement

Manage related back office tools and make necessary adjustments based on business needs.

Project Manage key projects for performance improvement.

Run experiments, develop dashboards, and use data visualizations to communicate results to leadership

What did we order?

Bachelor's Degree in computer engineering or equivalent

3-5 years of experience in food/grocery tech industry is highly preferred

Extensive experience in Data Analytics tools like tableau, Looker, SQL, Big Query, etc

Experience in presenting to cross-cultural team members and cross-functional teams

Ability to analyze data and derive insights from comprehensive data reports

Ability to deal with ambiguity, work under pressure, handle stress

An individual contributor who can work in a fast-paced environment with a make-it-happen attitude

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.