Sr. Specialist Projects & Performance Full-time Job

What’s On Your Plate?

Develops and optimizes processes to enable growth in a scalable way. Key focus of the role is on new processes efficiency, standardization and business planning.

Quickly understand the business issues and challenges of Projects & Commercial operations; identify strengths/weaknesses and suggest areas for improvement

Understand at important level of detail the business and all KPIs in the specific countries of focus

Develops tools to set new robust processes, which will help to drive business and qualitative insights from local operations

Conduct quantitative complex analysis requiring data retrieval that results in conclusions and recommendations to move the projects forward.

Support operations for country teams to have all required tools to meet the operational improvements metrics. Provides guidance when it's needed, and creates tools and processes that drives improvement on scale

Own, drive and build required reporting infrastructure to support ongoing use, improvement and optimization of core processes through automations

Collaborate on critical operational excellence projects through analysis and recommendations

Ability to assess the issues with a process, collect feedback, build a framework and work cross-functionally to solve problems.

Identify process automation/improvement opportunities and work with cross-functional teams to implement initiatives

Determine business needs and scalable solutions to solve process issues through observation and analysis

What Did We Order?

4+ years experience in an analytical role driving comprehensive analysis and coming to solutions to move the project forward with a mindset of scalability

Quickly understand the business issues and challenges of Projects & Commercial operations; identify strengths/weaknesses and suggest areas for improvement

Demonstrated ability to work with data in a structured and efficient way.

Excellence in Excel/Google Sheets is required and Tableau experience to create insightful dashboards is a plus

Ambitious, self-starter who can manage work with important level of autonomy

Strong cross group collaborator; ability to communicate effectively with different stakeholders

Strong analytical skills and ease in navigating thru different data sources

Some experience in project management and capable to use PM tools

Passion for service and continuous improvement

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.