Senior Solution Consultant Full-time Job

Your new role, what's involved?

Provide functional solution knowledge of the Oracle Fusion Sales CX module

Work closely with the process lead, business Subject Matter Expert (SME), business analyst and/or partner functional architect to support the design of the targeted process

Provide advanced technical solutions and testing in support of batch processing, Oracle patching reviews, etc.

Identify design issues and work with the business SME, enterprise/solution architect and business analyst to find alternatives within the solution

Provide techno-functional review, analysis and prioritization inputs for enhancements and modifications to the Oracle Fusion environment

Ensure the standards and methods are used in the establishment of the solution to ensure upgrade capabilities

Escalate issues to integrators quickly and leverage the architecture review board for confirming its direction, when required

Support the solution architect and business analyst to ensure cross functional alignment with all processes in scope and identifying inter-dependencies

Responsible for developing with the process lead community the iteration/sprints release plan and priorities for development

Support the partner configuration team with functional issue resolution

Work closely with the Global Sales Leadership to ensure the system stability and that it is performing as designed

Monitor / track systems to ensure timely resolution to issues or requested enhancements

Ensure requested changes support the Global system template

Partner with the development, integration, and testing teams to produce quality and timely results.

Work closely with the other functional teams to ensure cross functional impact are identified, addressed and aligned

Make recommendations on system configuration to support business goals and objectives.

We'd love to hear from you if you have:

Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, or related field.

10+ years of related experience with Oracle Sales Modules and/or comparable CRM applications

10+ years of related experience with Oracle Fusion applications and PaaS technologies.

Experience in AEC industry is preferred

Knowledge on JIRA / Service Now is preferred

knowledge on Agile + Software Development Life-cycle is preferred

Cross functional experience with Oracle PPM, HCM, PRC and Finance

Strong organizational skills, attention to detail and functional judgment

Experience and creativity in troubleshooting data conversions, integrations, and/or software application problems

Experience managing multiple tasks & priorities to meet deadlines

Able to diagnose and solve process issues and evaluate impact on business. Able to provide alternative solutions as required

Able to solve complex problems using interpolative thought processes, an orderly approach to decision-making, and recognizing similarities in past situations

Ability to influence others to gain support, and actively work to implement improvements in issue-resolution processes

WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 2300 talented people in 8 offices across the Middle East we engineer projects that will help societies grow for lifetimes to come.