Housekeeping Desk Coordinator Full-time Job
1 week ago Facilities Management Dubai 20 views Reference: 33851Job Details
As a Housekeeping Coordinator, you are responsible to conduct departmental opening up / closing down procedures according to shift allocation and record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards and your role will include key responsibilities such as:
To monitor the movements of the bedrooms throughout the day making sure that the Team Leaders know which rooms are V.I.P or have special requests for them.
To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival.
To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order is known.
Ensure that all discrepancy rooms are monitored, checked and rectified in the computer on an ongoing basis and that the status of all rooms is updated at all times.
Establishes and maintains a filing system and keep updated files for management information, purchasing system.
To prepare and monitor Maintenance requests forms/ book. To report to the Duty Engineer any maintenance faults or hazards in bedrooms, bathrooms, corridors or equipment immediately.
To ensure cost effective staffing levels and usage of supplies, and to be fully conversant with relevant accounting procedures and record keeping
To maintain a cheerful and polite attitude to our guests and colleagues at all times and to use the guests name if known. Refer guest to another member of staff who can help them if you are unable to assist them.
