Manager Merchant Acquiring & eCommerce Sales Full-time Job

Job Accountabilities

Responsible for Marketing and establishing new merchant accounts of Magnati’s POS Terminals. Visiting merchants and signing up contract.

Accountable for meeting and exceeding KPIs such as Merchant Sales Volume (MSV), Collection of rental and other auxiliary income, increase Magnati’s market share by onboarding NTB merchants.

Install point of sale terminals, replace defective posts and train merchants on the proper post procedures.

Maintain Existing relationship.

Monitor dormant merchant, retrieve POS for low/zero turnover merchants.

Delivery of Paper Roles to merchants.

Visit Regularly At Least 5 Merchants Daily To

Service existing merchants.

Follow up with merchants for (expired / missing) legal documentation requirements.

Training the merchants to identify and control card related fraud activity.

Handle merchant problems and trouble shooting.

Follow up with merchants for collection of EPOST rental.

Provide site visit information written report on a daily basis to Relationship Officer.

Assist The Merchant Administration Officer

Prepare and update Merchant Agreement files.

Prepare documents checklist for the new MAGNATI signed-up merchants and forward the same to SMSO for review.

Collecting POS slips from merchants for suspicious transactions as requested by SMSO.

Follow up for recovery from Merchants due to transaction charged back amounts.

Qualifications

JOB KNOWLEDGE, SKILLS & EXPERIENCE

Higher Secondary Education.

Minimum 2 Years Experience In Similar Position.

Good English communication skills (spoken & written).

Knowledge of Arabic will be a distinct advantage.

Good negotiating skills.

Proficient in PC skills.

Good knowledge of Card acquiring & issuing business.

Proficiency in handling EPOST related issues.

FAB, the UAEs largest bank and one of the worlds largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the banks international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the banks promise to support its stakeholders goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward.