Front Office Coordinator Full-time Job

A little taste of your day-to-day

Carry out any kind of administrative tasks or responsibilities within the Front office

Handle all guest communication pre - arrival and post - farewell

Perform courtesy calls and follow up on guest requests

Daily coordination with the Housekeeping, and other required departments

Prepares welcome letters, checks amenities, and inspects VIP rooms

Responsible for managing / balancing the inventory

Update all guest preference and profiles to ensure a seamless guest arrival

Supporting the Reception with the check in and check out of guests & lobby duty

Responsible for managing / balancing the inventory

Update all guest preference and profiles to ensure a seamless guest arrival

What We Need From You

Minimum of 2 years professional experience in a similar capacity in a 5 star hotel

An eye for detail

Ability to work under pressure and prioritise tasks

Knowledge of hotel reception operation will be an advantage

Knowledge of IT & systems (“including Opera”)

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.