Fraud Ops Specialist Full-time Job

Responsibilities:

Perform short and long term forecasting analysis and standardized fraud analysis

Make judgments based on practice and precedence, and work within guidelines, under general supervision

Develop and maintain working knowledge of business/industry standards and practices

Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area

Identify inconsistencies in data or results, and exchange information in a concise and logical way

Impact the business directly through the quality of the tasks/services provided

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Relevant experience in a related role

Knowledge and previous experience in the Investigation and Fraud claims process

Experience in trend analysis and alerts in early fraud detection

Extensive knowledge of the Bank's Transactional Processing platforms

Proficient in Microsoft Office and Access

Consistently demonstrates clear and concise written and verbal communication

Demonstrated ability to remain unbiased in a diverse working environment

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