Endpoint Security Operations Team Leader Full-time Job

Role Purpose:

Manage and Maintain Security devices, Tools / Products implemented at ADIB for day-to-day tasks

Regular monitoring of Security Logs and Events for IT Security devices to review security events and alerts and proactively detect actual or potential attacks to ADIB network

Provide administrative, organizational and technical support that assists the Manager - IT SECURITY OPERATIONS to accomplish department tasks and act as the backup in the Manager's absence

Follow the security hardening baselines / guidelines and generate compliance reports

On call-availability for critical alert(s) / issue(s) reported by ADIB Command Center after working-hours, weekends and public holidays and proper escalation to Manager IT SECURITY OPERATIONS

Optimize, automate and streamline services provided by IT SECURITY OPERATIONS

Ensure compliance to published policies and procedures such as (PMO, ITIL processes, ISO 9001 & 27001) by performing according to what has been documented

Ensure accurate and timely submission of required documentation and status reporting to management

Ensure compliance to ADIB processes (HR, Legal & Sharia) related to ITD

Ensure satisfactory department audit with no high risk finding on department. Any finding to be resolved within agreed time (with Audit and Management)

Key Accountabilities of the role:

IT Security Admin Unit (20%):

Assist IT SECURITY OPERATIONS Manager in formulating tasks list for IT SECURITY OPERATIONS Unit in a manner that tasks are aligned with overall IT Division goals

Provide administrative, organizational and required support to accomplish department deliverables and tasks

Backup role in IT SECURITY OPERATIONS related tasks in case of IT SECURITY OPERATIONS Manager's absence

Prepare Management Dashboards and reporting

Ensure team provides excellent support, which leads to user's satisfaction.

IT Security and Device Management (40%):

Monitor and Manage Security devices and tools that implemented within ADIB

Troubleshoot technical issues related to Security

Perform security device health checks as per approved checklist(s)

Manage security device configuration change(s) as per ADIB standard Change Management Process

Updating security devices with latest stable software and signature releases (upon schedule of CSA)

Ensure security of all ADIB public services hosted in the DMZ

Security configuration of perimeter devices according to the Best-Practices and vendor guidelines

Global Traffic Management and Internet Bandwidth Management

Ensure ADIB User PC's are secured against malware attack, confidential data loss and identity theft. Proactively monitor against any vulnerability in the system, device control usage and whole disk encryption for mobile laptops. Manage Single Sign On profile for Users.

Participate in POCs in coordination with CSA (Compliance and Security Architecture) and GRM (Governance and Risk Management) Sections to evaluate and to provide a feedback and test reports for selection of the best suitable Security Solution for ADIB IT Security requirements

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