Unit Manager Liabilities Full-time Job

Key Responsibilities:

· Develop, define, and seek approval for business unit strategies, objectives, targets and budgets as a basis for individual performance planning.

· Drive the rollout of any new products ensuring that implementation happens within the agreed budgets and timelines across assigned region.

· Increase cross-sell ratio to deepen customer relationships and diversify Business Banking’s revenue stream.

· Achieve business plan objectives and targets to deliver planned business results within acceptable levels of risk.

· Drive the implementation of a channel strategy and suite of products appropriate for assigned region to improve customer experience, reduce cost-to-serve, and maintain competitiveness.

· Provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.

· Drive the implementation of the long-term strategic vision and direction for assigned region, identifying the key steps necessary to achievement.

· Implement agreed relationship management approaches in order to project the Bank’s image in the market and achieve targeted volumes/revenues

· Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.

· Ensure compliance with the policies, procedures and regulations to protect the Bank’s interests.

· Ensure the Unit’s timely completion and check of all the requisite documentation, covenants etc. in order to maintain a well structured and organized portfolio.

· Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.

· Manage, motivate and coach the unit staff to ensure desired levels of productivity and competency.

· Create a clear succession and/or development plan by identifying key employees to develop into more senior roles within EI.

· Continually monitor and manage performance to ensure desired levels of productivity from a team of 20 Senior Relationship Officers and 10 Account Managers, BB in addition to the Unit Managers and CSR staff under the reporting line.

Required Skills & Qualifications:

· Relevant education with minimum of Bachelors’ Degree .

· Minimum 5 years of SME Banking Liabilities experience in UAE Market.

· Market and industry knowledge

· Banking products and operations

· Oral and written communication

· Analytical thinking

· Business and customer oriented

· Team Leadership

What we offer

· Competitive salary package

· Market-leading incentives

· Strong emphasis on work-life balance and wellbeing across the bank

· World-class Learning & Development platform and career development

· Generous annual leave entitlement and Private Healthcare

· Preferential banking facilities for employees

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with the highest standards of Shari'a principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right choice for those looking for excellence in managing their finances.
Emirates Islamic Bank (P.J.S.C.) is licensed by the Central Bank of the UAE.