Teller Full-time Job

Key Accountabilities of the role

Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.

Cross sell or identify and refer product inquiries from prospective customers to Sales staff.

General reconciliation & control activities :-

Act as the one of dual custodian for branch vault cash and security stationery.

Assist HOP as the second custodian for dual control.

Cash reconciliation & balancing.

End of day balancing

General filing

Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required for this role:

knowledge of ADIB’s Retail Banking products & services

knowledge of ADIB’s Operational Policies & Procedures

Knowledge of UAE banking practices , regulations & risks

General awareness of competitors in the local market

Thorough Knowledge of all the Regulations issued by Central Bank of UAE

Fair knowledge of service standards

Knowledge of Cross Sales

Computer skills

Nvestment arm, the bank works to promote financial literacy and entrepreneurship programs, which target local talent and aspiring entrepreneurs around the world, including the UAE. In this context, the bank had forged successful partnerships with top academic institutions such as Higher Colleges of Technology, the University of Dubai, Abu Dhabi University, Sharjah Women's College, Ittihad University and Emirates Institute of Banking and Financial Studies in the past 15 years to help develop local banking talent. Most recently, Citi Foundation has partnered with Amideast, Education for Employment (EfE), Injaz Al-Arab. As part of its commitment to the Paralympic Movement globally and within the UAE, Citi sponsored the 2019 World Para Athletics Championships in Dubai.In 2020 Citi UAE contributed 50,000 USD to UAE 10 million meals initiative from The MBR Humanitarian and Charity Establishment .The charity will use the funds to provide 20, 000 meals to communities affected by COVID-19 outbreak in the UAE, as part of the biggest food drive in the country. 10 million meals campaign enables institutions to make in kind and financial donations towards providing meals to low income families throughout the month of Ramadan