Senior Manager Digital Proposition Full-time Job

2 weeks ago   IT & Telecoms   Dubai   34 views Reference: 34130
Job Details

Manage the entire lifecycle of Web based digital sourcing funnels – including but not limited to, information gathering, conceptualization, designing, execution/implantation and continuous enhancements, followed by an end-to-end management of those sourcing channels & related delivery.

Use data analytics and customer feedback to identify pain points and opportunities within digital journeys, making data-driven decisions to enhance effectiveness and customer satisfaction.

Ensure that the Web based journeys related STPs are optimized by incorporating best practices in digital marketing, user experience, and effective campaigns/promotion.

Coordinate with compliance and risk management departments to ensure that all digital journeys adhere to regulatory requirements and bank policies.

Monitor and report on the performance of digital journeys, including metrics such as conversion rates, customer engagement, and ROI.

Stay up to date with digital trends, customer behavior, and technological advancements to continuously innovate and improve the bank's digital sales channels.

Work closely with the marketing team to support the promotion of banking products through digital channels, ensuring a consistent and effective brand message.

Proven experience in digital project management, preferably in the banking or financial services industry, with a strong focus on digital sales and customer journey optimization.

Solid understanding of digital marketing strategies, user experience design principles, and web analytics tools.

Exceptional analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.

Strong leadership and collaboration skills, capable of working effectively with cross-functional teams.

Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

Job Skills & Qualifications:

Bachelor Graduate

Experience in Digital Proposition including STP

Experience in Banking Projects

What we offer you:

Competitive salary package

Strong emphasis on work-life balance and wellbeing across the bank

World-class Learning & Development platform and career development

Generous annual leave entitlement and Private Healthcare

Preferential banking facilities for employees

Company Description
Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with the highest standards of Shari'a principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right choice for those looking for excellence in managing their finances.
Emirates Islamic Bank (P.J.S.C.) is licensed by the Central Bank of the UAE.