Public Relations & Communications Manager Full-time Job

Responsibilities

Develop and execute an integrated PR and Communications plan, in line with the overall strategy, to support the hotel’s business objectives.

Manage and implement a year-round calendar of communication activities.

Produce and pitch newsworthy content and stories to media within the local, regional and international key feeder markets, seeking high-level placements in print, broadcast and online platforms.

Develop high-quality, informative, and interesting press releases, press kits, and related PR materials.

Regularly audit the hotel’s press kits in key languages.

Build and sustain a world-class media and influencer relations operation and outreach.

Oversee all news releases production for new offerings, services, packages, appointments…etc.

Manage media inquiries and interview requests. Handle requests by media to film/photograph the hotel and ensure that the hotel is appropriately featured and credited.

Consistently monitor, analyse and communicate the hotel’s PR coverage results on a regular basis.

Plan, organise and oversee all photoshoots for the hotel (including major collateral photography, F&B shoots and press release photos).

Evaluate opportunities for partnerships and sponsorships on an on-going basis.

Develop a coherent social media strategy for the hotel and its outlets.

Manage the hotel’s social media marketing campaigns and day-to-day channel/content activities.

Develop and expand community and influencer outreach efforts.

Partner up with community-minded organizations to implement and coordinate a range of CSR activities and initiatives.

Represent the hotel at PR-related social functions and relevant new media/product launches.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the worlds most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and nine residences in 24 countries and territories, with each property reflecting the Groups oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.For over 50 years, Mandarin Oriental has been established as a leader in luxury hospitality, and has a rich and proud history. Our mission, to completely delight and satisfy our guests began with the opening of our flagship property, The Mandarin, in 1963 in Hong Kong. The hotel, which was the tallest building on the island when it opened, soon built up an enviable reputation for service excellence, and instantly became a historic landmark a status it still holds today.In 1974 The Oriental in Bangkok, which was already acknowledged as one of the world's most legendary hotels was partially acquired by the Group, giving the company two "flagship" hotels whose names represented the very best in hospitality.These two famous hotels joined to create the brand Mandarin Oriental Hotel Group under the renowned fan logo.Over the next twenty years the Group opened further Mandarin Oriental hotels in Asia and became firmly established as one of the most elegant and luxurious hotel groups, renowned for offering comfortable and well-appointed accommodation, exceptional facilities and some of the finest restaurants and bars in the region. This was underpinned by impeccable service inspired by our Asian heritage, which made Mandarin Oriental the hotels of choice for residents and luxury travellers alike.