Operational Engineer Full-time Job

What You Will Do

Address escalated incidents and service requests.

Guide Level 1 engineers in troubleshooting. -Ensure timely resolution and fulfilment of escalated issues.

Maintain clear documentation of complex incidents.

Monitor external threat data sources to maintain the cyber network defence threat conditions and determine which security issues may have an impact on the enterprise.

Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.

Assess and identify Advance Persistent Threat (APT) activities.

Maintain and support the shift log for effective shift handover.

Monitor and review triage activities performed by the L1 analysts and ensure accurate closure.

Assist in creating playbooks and updating the knowledge base repository.

Specific knowledge and skills to the role of Operational Engineers Level 2- CSOC Platform.

The following are critical skills required to be successful in this role:

SIEM Administration: Proficient in the administration and optimization of Security Information and Event Management (SIEM) platforms, ensuring effective log collection, correlation, and analysis for proactive threat detection.

Data Engineering: Strong skills in data engineering, including the ability to design, implement, and maintain data pipelines for efficient data ingestion, storage, and retrieval within the cybersecurity platform.

Scripting and Automation: Expertise in scripting languages (e.g., Python, PowerShell) to automate routine tasks, streamline workflows, and enhance the overall efficiency of the CSOC platform.

Platform Integration:Ability to integrate and customize various cybersecurity tools and platforms, creating a cohesive and interconnected ecosystem that maximizes the effectiveness of security operations.

Troubleshooting and Optimization: Proficient in diagnosing and resolving issues within the CSOC platform, as well as continuously optimizing configurations and workflows to ensure peak performance and responsiveness.

Based in Dubai, the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Groups extensive and diverse international portfolio includes the worlds largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion). Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website, emirates.com/careers
Essential to the Groups ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation. If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you. To find out more about the career opportunities the Emirates Groups offers and how to become part of our future growth and rapid success, visit emirates.com/careers