Kitchen Supervisor Full-time Job

The Kitchen Supervisor will have multiple responsibilities including but not limited to:

Supervise kitchen staff and check adherence to DHK SOPs.

Supervise the operations to ensure food safety practices are in place.

Coordinate with Partners for implementation of all SOPs.

Represent DHK in all Municipality Inspections.

Picking up the orders from the runners and handing over to the riders.

Send emails to Partners in case of non compliance in the kitchens.

In absence of runners, collect the order from the Partner stall and hand it over to the riders.

Oversee the application, orientation, and training process of new kitchen team members.

Supervise KOT’s and dispatch high loads of orders while communicating with riders & vendors.

Schedule and oversee necessary maintenance and repairs on kitchen appliances.

Ensure food safety standards are at the best practices.

Ensure that facility management tasks are carried out as per the schedule.

Supervise customer complaints and communicate with the restaurant support team to resolve orders issues.

Ensure kitchen operations are in line with municipality and other department’s requirements and engage adequately with officials when visiting the Kitchen.

Supervise rider’s behavior and communicate with the Logistics team to resolve issues.

What you need to be successful

Must have

3+ years in Kitchen management

Familiarity with a broad range of kitchen equipment and general facilities management

Microsoft Office: Word, Excel, Powerpoint

Strong communication skills

Open to feedback and personal and professional improvement

Demonstrates punctuality, reliability, and sound judgement

Ability to multitask in a fast-pace environment

Nice to have

Emerging expertise in cloud kitchens

PIC certification

QC food safety training or degree preferred

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.