Government Relations Officer Full-time Job

What’s on the menu? (Duties & Responsibilities)

Coordinating and maintaining a record of any matter or accident at the Ministry of Interior (police) related to drivers and attending on behalf of the company.

Correspondence on the investigation conducted by the Ministry of Interior when inquiring about 3PL's drivers and customers' information.

Maintain records of new or renewed official documents for the company trade license, chamber of commerce, CR, import license, and municipality license. And the issuance of health certificates for all staff required to hold the same.

Maintain records and coordinate the issuance of new branch licenses and CRs for new locations, obtaining all necessary approvals, licenses, and training, such as but not limited to those of municipalities, civil defense fire dept, ... etc.

Handling the customer complaints filed at the Consumer Protection Authority, attending before the authority to discuss and provide the needed support to close the complaint amicably.

Coordinate with the team regarding attesting contracts before the Ministry of Justice whenever it is required.

Coordinate with the team regarding company documents, public notaries, issuing POAs, board resolutions, and corporate-related work.

Coordinate with the team regarding the sponsor or authorized signatories to attend before the authorities whenever it is required.

Attesting documents before the ministries and embassies whenever required. And delivering any correspondence to authorities or companies.

Update the legal department on any governmental procedural changes, whenever applicable.

Handling the filling of the company's original documents and keeping them updated.

What are we looking for: (Core Qualifications & Experience)

High school diploma or equivalent education

Prior experience in an administrative support role is preferred, but not required

Familiarity with basic computer applications, such as Microsoft Office

Strong organizational and time management skills

Good verbal and written communication skills

Ability to work independently and as part of a team

Attention to detail and accuracy in completing tasks

Professional demeanor and positive attitude

Willingness to learn and take on new responsibilities as needed

Ability to maintain confidentiality of sensitive information

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.