Director of Food & Beverage Full-time Job
1 week ago Tourism & Hospitaltity Dubai 100 views Reference: 33930Job Details
Some of your main role responsibilities are:
Prepare and manage a business plan/ budget with measurable targets for department within the financial parameters set down by the hotel budget
Effectively monitor and analyze variations from the budget
Develop systems that measure the cost effectiveness of the department
Develop procedures that track, report on, and control the running costs of the department
Contribute to the overall strategic plan of the business and help compile the annual hotel business plan
Keep abreast of trends in your area and implement best practice initiatives
Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
Train colleagues to make sure they deliver with compliance and to the standards we expect
Drive a great working environment for teams to thrive - linking up departments to create sense of one team
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend or initiate any HR elated actions where needed
Make sure all food and beverage equipment is in operational condition and regularly cleaned
Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
Analyse guest insights to identify and meet customer expectations and build on guest loyalty
Regularly communicate with guests to ensure expectations are met
Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
Familiarizes yourself with Company Health and Safety Policies and ensure your areas promote and comply with them
Take responsibility to rectify hazardous situations, reporting major areas of concern to your General Manager or designate
Familiarizes yourself with property safety, first aid and fire and emergency procedures and actively enforce these in your area of responsibility
Ensure security incidents in your operational area are reviewed and corrective measures implemented to prevent recurring incidents
Develop quality management systems. With Purchasing Manager, develop and monitor the implementation of purchasing procedures
Ideally, you'll have some or all of the following competencies and experience we're looking for:
Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
Minimum five years’ experience as a Food & Beverage Leader in a five star hotel. Experience in a resort is desirable
High level of energy and drive to achieve operational and business goals
Positivity and flexibility to work in small or large teams towards the success of own division as well as the overall hotel
Ability to initiate and follow through new projects and drives
A proven track record of creativity and innovation; out of box thinking
Hunger for great guest service and high financial excellence
Budgeting, Forecasting and Marketing excellence
Ability to turn around products, services and promotions quickly as per the need of the hour
Leadership capability to drive high levels of motivation, development and performance standards in a diverse team
A personal drive for self-development and learning new ways of doing things
