Customer Service Administrator Full-time Job

Assist and support customersthrough order management, providing product information, andaddressing concerns to ensure a positive customerexperience.

Manage complaints through toresolution in line with company policy.

Receiveand process orders to the system accurately andefficiently.

Maintain accurate records andrelevant documentation.

Communicate withinternal and external stakeholders across multiplecountries.

Support sales team withproduct-related queries.

Manage 3rd partyservice providers for delivery queries andissues.

To be successful you will need tomeet thefollowing:

Businessor Export relatedqualification.

Preferablybased in the UAE with regionalexposure.

Provenexperience in customer service within the pharmaceuticalindustry.

SAPExperience is amust.

Knowledge ofexport/ logistics process anddocumentation.

Detail-orientedwith excellent problem-solvingskills.

Excellent stakeholdermanagement.

Excellentcommunication skills in English.

Applicants should beavailable for face-to-face interviews in the location mentionedabove

World Security is an award-winning, full-spectrum, security solutions provider. We deliver world-class security to major national assets of the UAE, such as DP World, UAE Regions Jebel Ali Port, Mina Rashid, Mina Al Hamriya, Jebel Ali Free Zone (Jafza), National Industries Park (NIP), Dubai Auto Zone (DAZ), as well as comprehensive security solutions to businesses of international repute.
Our diverse portfolio includes clients from the industrial, commercial, hospitality, government sector, financial sectors etc. with bespoke security requirements, all served with expertise and professional excellence.