Call Center Representative Full-time Job

Roles & Responsibilities:

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service.

Responsible to communicate with the caller to understand the nature of the issue.

Direct the customers’ inquiries, requests, & support issues promptly to the respective units for necessary action and follow ups.

Update the database to keep track of inquiries and service requests

Handling any other tasks requested by the manager as per the task distribution list etc.

For more than a decade, weve been shaking up the Gulfs staffing & recruitment industry.
Over the years, we have delivered innovative, effective hiring solutions to businesses of all types and sizes.
Today, weve grown into one of the regions leading recruitment, staffing and HR service providers. Working in collaboration with some of the regions biggest names (and some of its newest). And with a fresh new look to help us stand out in the crowd.
We can help you stand out, too. Our comprehensive suite of business services everything from contract staffing and permanent recruitment to HR management, payroll outsourcing, and offshoring has been designed to increase your business efficiency while lowering costs.
In a nutshell, we take care of the day-to-day while you take care of your business.
If theres anything you'd like to know about what we do, how we do it, or how we can help you, please get in touch.