Contact Center Agent Full-time Job

Requirements

Strong communication and interpersonal skills, with the ability to interact professionally with a diverse group of clients and staff

Proven customer support experience or experience as a client service representative

Familiarity with CRM systems and practices, with the ability to type, process, and analyze data effectively

Excellent listening and problem-solving skills

Fluency in English; proficiency in Arabic or other languages is beneficial

Ability to work in a fast-paced environment and maintain patience and professionalism under pressure

High School Diploma: hospitality certification is a plus

Over 5+ years' experience within a major hotel group / hotel management company in the capacity of Guest Services Customer Service or Hotel Front Desk/Contact Centre Services

E-Talent, a division of ERAM Group is an independent Talent Acquisition Consultancy, with hands on experience, committed in providing an Outstanding Recruitment Solutions. E-Talent's Global reach and network is satisfying the needs of the clients with High Potential Professionals with sophisticated skills from different Industries such as Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology and Health Care etc. We have a dedicated team of Technical Recruiters who are exclusively assigned for identifying High Caliber Talents scattered across the world with multifarious skills. Although based in Kingdom of Saudi Arabia, We have the ability to stretch our arms to give On the Spot support to our Clients Globally.